Menu
Reply
emma13brown1995
  • 1
  • 0
  • 0
Just joined
128 Views
Message 1 of 2
Flag for a moderator

Phone contract ended but still being charged.

My phone contract ended in July and I have since been charged monthly at the same rate. Just wondering why this is? Tried to phone multiple times and always been kicked off the line. 

 

0 Kudos
Reply
Gareth_L
  • 6.13K
  • 376
  • 663
Forum Team
Forum Team
67 Views
Message 2 of 2
Flag for a moderator

Re: Phone contract ended but still being charged.

Hello emma13brown1995

Thanks for your post regarding the contract ending

This would still be charged as a rolling monthly cost 

You just need to give us 30 days notice 

Just send us a text* with a description of your problem to 07533 051809 if it’s about your cable services, or 07533 016422 if you have a query about your mobile services. Your message will go into a queue and a representative will respond to you as soon as possible.

Gareth_L

 

0 Kudos
Reply