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Iang2402
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Phone calls

Trying to call on my phone and not able to connect saying I have no credit left. I have more than enough minutes on my contract. Why won’t it connect 

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Steven_L
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Re: Phone calls

Hey @Iang2402

 

Welcome to the community and thanks for taking the time to post on our forums.

 

I'm sorry to hear that you're having issues calling out on your handset.

 

I have tried to locate your account via your community profile but have not been able to do so, I will need to send over a private message, so that we can confirm your details and pass account security.

 

I will drop the message over in a moment, please look out for this and we can get started looking into your account.

 

Regards,

Steven_L

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