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Phone Returned to Seller (Yodel)

Have had email from Yodel at 11am this morning with tracking details for my order, when click on link it says at 09:54am that item has been returned to sender.

Yodel & Virgin not answering calls and no further forward!

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Re: Phone Returned to Seller (Yodel)

Hi TraceyBish21

Sorry to hear you're having issues with your delivery.  Please can you advise if you're an existing customer and upgrading or joining Virgin Media or Virgin Mobile for the first time?

Regards

 

Lee_R

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Re: Phone Returned to Seller (Yodel)

Same thing happened to me two weeks ago, I am still waiting for a resolution

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Re: Phone Returned to Seller (Yodel)

Thank you for your post JeanN17.

 

Can we please confirm if this is in regards to a new account or an existing account?

 

Thank you, Emily.

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