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Jaydenrose
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Phantom voicemail

2 phantom voicemails that I’ve had for a year now, I have no voicemail messages and everytime I get no service they pop up on my phone as a notification and it’s very frustrating 

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Lee_R
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Re: Phantom voicemail

Hi @Jaydenrose thanks for posting and welcome to our community.

I'm sorry to hear of your voicemail issue.  Please can you confirm if you're referring to mobile or landline?  It sounds like mobile.

Regards


Lee

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Jaydenrose
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Re: Phantom voicemail

Mobile it’s really annoying I get it all

through the night voicemail popping up 

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Paulina_Z
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Re: Phantom voicemail

Hi @Jaydenrose,

 

Thank you for coming back to us about your voicemail issue. I can understand that this can be quite frustrating. 

 

Can you tell us the model of the mobile device that this happens on, and has it had all recent updates activated?

 

Have you called 222 to double check for messages?

 

Please let us know once you've done all this and we'll be able to look into this further for you.

 

Thanks,

Paulina_Z
Forum Team



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Jaydenrose
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Re: Phantom voicemail

iPhone 11 and yes all updates 

 

I will ring 222 now 

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Jaydenrose
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Re: Phantom voicemail

I have no nee messages it says, it keeps popping up during the night it’s frustrating had it for a year now 

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enlli
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Message 7 of 16
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Re: Phantom voicemail

An old trick that sometimes works is to send yourself a voicemail, listen to it, then delete.

Guess it's worth a try

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Jaydenrose
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Re: Phantom voicemail

I’ve tried everything and it’s not working 

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Jaydenrose
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Re: Phantom voicemail

Mobile please help it’s so annoying my phone always gets it through the night 

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Jaydenrose
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Message 10 of 16
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Re: Phantom voicemail

When people call me now it doesn’t go to voicemail, call just ends and it doesn’t have option to set it up on iPhone can someone help me please I have gotten no where in few days 

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