Virgin Media Community

[Jaydenrose]

2 phantom voicemails that I’ve had for a year now, I have no voicemail messages and everytime I get no service they pop up on my phone as a notification and it’s very frustrating 

[Lee_R]

Hi @Jaydenrose thanks for posting and welcome to our community.

I'm sorry to hear of your voicemail issue.  Please can you confirm if you're referring to mobile or landline?  It sounds like mobile.

Regards

Lee

[Jaydenrose]

Mobile it’s really annoying I get it all

through the night voicemail popping up 

[Paulina_Z]

Hi @Jaydenrose,

Thank you for coming back to us about your voicemail issue. I can understand that this can be quite frustrating. 

Can you tell us the model of the mobile device that this happens on, and has it had all recent updates activated?

Have you called 222 to double check for messages?

Please let us know once you've done all this and we'll be able to look into this further for you.

Thanks,

[Jaydenrose]

iPhone 11 and yes all updates 

I will ring 222 now 

[Jaydenrose]

I have no nee messages it says, it keeps popping up during the night it’s frustrating had it for a year now 

[enlli]

An old trick that sometimes works is to send yourself a voicemail, listen to it, then delete.

Guess it's worth a try

[Jaydenrose]

I’ve tried everything and it’s not working 

[Jaydenrose]

Mobile please help it’s so annoying my phone always gets it through the night 

[Jaydenrose]

When people call me now it doesn’t go to voicemail, call just ends and it doesn’t have option to set it up on iPhone can someone help me please I have gotten no where in few days