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Gren1000
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Phantom repeating voice message banner

Hi,

I have a frustrating issue with repeating banners to tell me I have a VM. There are no VM’s and the banner comes back repeatedly, sometimes straight away. 
I have tried switching off the phone but it returns instantly. Airplane mode on and off also makes it come straight back.
ive tried all the hacks online and none work. My phone banner style is set to Temporary. Can anyone help?

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David_Bn
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Re: Phantom repeating voice message banner

Good Afternoon Gren100,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Can you please attempt receiving a new voicemail on your mobile phone number and then dial your voicemail and delete the message for me?

 

This may ensure that all messages are cleared and thus meaning the notification no longer appears on your handset

 

Kindest regards,

 

David_Bn

 

 

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Gren1000
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Re: Phantom repeating voice message banner

Thanks - that works. As soon as another vm comes in and is deleted the banners stop, but infuriating until then!

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Steven_L
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Re: Phantom repeating voice message banner

Thanks for coming back to us @Gren1000.

 

Are any messages saved on your account or hasn't been deleted correctly?

 

Regards,

Steven_L

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