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Permanent Voicemail Icon

I have just switched to Virgin Mobile and from the outset have had the Voicemail Icon problem. It just will not disappear. It seems to have been a known issue for a very long time. I have tried all suggested fixes and nothing works. I gather from elsewhere on this forum that the mailbox needs to be reset and that this needs to be done by a tech. 

Also have no list of voicemails as i have had with every other provider. Simply a message on screen telling me to call the voicemail number! Can this also be fixed?

Please help!

 

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Re: Permanent Voicemail Icon

Have you tried the one where you send yourself a voicemail, listen to it all the way through, then delete?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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