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KG111
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People can’t hear me when I call them

on ‎24-05-2021 18:12

Since moving to Virgin I have this really frustrating intermittent issue where people can’t hear me when I call them. Phoned customer service several times but they are beyond useless.

anyone else experiencing this issue and know how to resolve it?

cheers

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jaz_2006
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Re: People can’t hear me when I call them

on ‎24-05-2021 21:05

Same for my husband and I. Calling different people on different networks and often when calling eachother, both on virgin mobile. Really frustrating!

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Travis_M
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Re: People can’t hear me when I call them

on ‎25-05-2021 18:19

Hi @KG111

 

Thanks for posting on the community forum!

 

Is this via the mobile or landline?

 

Regards

Travis_M
Forum Team



New around here? To find out more about the Community check out our Getting Started guide
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JoeKing1VM
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Re: People can’t hear me when I call them

on ‎26-05-2021 01:31

@KG111 went through this beginning of the year took a while to resolve the matter no thanks to  Virgin useless Customer Service team.

It just so happened I have reported the matter again on Tuesday of this week.

Customer Service is a waste of time use these links ¬

Virgin Executive Team email : executiveteam@virginmedia.co.uk

Télé : 08000520264

 

Joe 😉

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