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Payments

Paid off and cancelled mobile in December 2019. 

You have consistently been taking payment from my bank account up until April 2020.

 

You sent me a letter stating the account is closed.

 

Yet today I received a bill through email for nearly £85.oo pounds.

 

Id like my monies repaid and account deleted indifinitley.

 

 

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Re: Payments

Hi Deedee123uk, 

Thanks for your post and welcome to our community. 


I'm very sorry to hear that you're still being charged after closing your account, I can appreciate the frustration. 

We'll certainly need to have a closer look at your account to see what's happened and get this resolved for you, therefore I'll pop you a personal message now and we'll take it from there. 

Emma_C - Forum Team
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