on 24-10-2022 19:35
Hi, I have paid off my contract early as going elsewhere. I noticed I have been charged this months contract too. Does this keep happening every month until my sim is no longer active? Thanks.
on 24-10-2022 19:42
Hi there @Olivia4810, welcome to our forum and thanks for your post.
I'm sorry to see you have been charged after cancelling your services. When did you give the notice for your services to be cancelled? Generally we do need to take 30 days notice so there will be another bill generated within this time to be paid.
Let us know so we can assist further if needed.
Regards
Nathan
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