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Pay off Freestyle contract

I want to pay off the balance on my Freestyle contract, how do I do this. Your phone service is terrible and there is no guidance anywhere!!!!

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Re: Pay off Freestyle contract

Any payments for the Freestyle handset loan have to be done via the customer services team. You can't do it online unfortunately.
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I work for Virgin Media - but all opinions posted here are my own
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Re: Pay off Freestyle contract

Is there a direct number to call Freestyle, there are no options, other than billing, when calling 789 and that just directs me to the website. How can I talk to a human being?

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