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amurden88
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Passed credit check but credit score not enough????

I ordered a mobile phone contract, and my order was parked. Got a phone call yesterday to tell me that I had passed the credit check, but that my credit score wasn't enough.

Correct me if I'm wrong, but surely if I'd passed the credit check then I should be eligible? I'm currently a Virgin Media customer, so thought I would be able to get a phone contract as well?

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enlli
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Re: Passed credit check but credit score not enough????

This comes up frequently in various forms. Not sure what goes on with Virgin's underwriters and getting answers near impossible.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Zak_M
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Re: Passed credit check but credit score not enough????

Good afternoon @amurden88

 

Welcome to the forums and thank you for taking the time to post. 

 

Whilst we a credit check is passed, the more expensive the phone the better the credit rating would need to be, all of our credit information is taken from Equifax. 

 

Kind regards,

Zak_M

 

 

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