I ordered a mobile phone contract, and my order was parked. Got a phone call yesterday to tell me that I had passed the credit check, but that my credit score wasn't enough.
Correct me if I'm wrong, but surely if I'd passed the credit check then I should be eligible? I'm currently a Virgin Media customer, so thought I would be able to get a phone contract as well?
This comes up frequently in various forms. Not sure what goes on with Virgin's underwriters and getting answers near impossible.
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Good afternoon @amurden88
Welcome to the forums and thank you for taking the time to post.
Whilst we a credit check is passed, the more expensive the phone the better the credit rating would need to be, all of our credit information is taken from Equifax.