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Parked

I ordered the iPhone XR with 8GB data on 21/10/2020 and the status on the order has been ‘parked’ for a few days now. I have received no communication and tried to ring but wasn’t able to speak to anyone. I know things are slow at the moment but would be great to have some communication about my order. 

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Re: Parked

Hi Poppyfoster, thanks for your post - apologies for the delay getting back to you.

 

I'm also sorry for any issues with your mobile order too. An order can be parked for numerous reasons, if you still need help getting this cleared up please send me a PM confirming your order ref.# and I'll get back to you with an update as soon as I can.

 

Tom 

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