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Sandutza08
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Parked

why the orders are parked 

is anyone who receive the phone with that order status?

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Anonymous
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Re: Parked

you will not get the phone while the order i packed. It requires more security checks. You may need to contact CS
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Ryan_N
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Re: Parked

Hi Sandutza08, 

 

Thank you for your post and welcome to the forums. 

 

An order is parked when it is ordered from an online platform, as all order as you can appreciate need to undergo checks to confirm if you are eligible for the contract or if we need any more information. Can I ask have you had any update since your post? 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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Sandutza08
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Re: Parked

I had one. And they decline my order 

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luciano24681
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Re: Parked

Hi,

I placed an order for a pay monthly phone and my order says parked. Other than an email on the day to say checks were being carried out, I have heard nothing. My order is showing as Parked and no info as to when I'm going to receive my phone.
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