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Millsss56
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Parked

Hi over 12 hours ago I placed an Order for an iPhone 11 with virgin media I was told the estimated delivery date would be today between 7 and 9 and I have not received any delivery can someone please tell me why my order has been parked and what’s this mean as I need the phone ASAP !!

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Megan_L
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Re: Parked

Hello Mills56,

Thanks for using the forums to get your order looked into, I am sorry this has bee parked and that you have not been able to get any information about this. A parked order can be due to a fraud check or declined credit check, we can find out which one it is here on the forums for you. If you've already spoken with an agent about this then that's brilliant, however if you still need my help just let me know.

Thanks,

Megan_L

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