Parked order

[Youngah123]

Hi, I have ordered SIM card and the order status shows that it’s parked.

what do I have to do to solve this problem?

[Steven_L · Accepted solution]

Hey Youngah123,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your mobile order, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L