Hi Mwheel82,
Welcome to the Community and thank you for posting.
I am very sorry to hear your order has been parked. This happens when our team need to run some additional checks on the information provided at the point of sale. This can take up to 5 days but for an update, we would recommend calling the sales team directly on 0800 052 0238.
Please let us know if you have any questions.
Thank you,
Nat
