Hi @Mattezer,
Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that your recent order has been parked.
Unfortunately, we're unable to assist in regards to parked ordered on the Forums and would advise you call our mobile team on 0345 600 0789 or text the mobile team on 07533016422.
If there's anything else we can do to help, please let us know and we'll do all we can to help. Keep us updated on how you get on.
Thank you. 🙂