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richard1232
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Parked order

Hi I made an order for a new phone contract, I received the email confirming my order but need further checks, it's meant to be delivered tomorrow the 9th.

Can someone help me get this resolved quicker, I've read about these parked orders from other forum members posts, I'd rather go with a different company if it's going to take a long time. 

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Beth_G
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Re: Parked order

Hi richard1232,

 

Welcome to the Community Forums!

 

I'm terribly sorry for our delayed response from here, and for any delays surrounding your mobile handset order. Some orders may become parked for a multitude of different reasons and it's usually nothing to worry about. 

 

I do hope that you've been able to get some help with this since posting, however if not please do let us know and we'll be more than happy to help over PM.

 

Kind regards

 

Beth

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