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hexenfree
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Parked order?

Hi there,

Yesterday I started an order for a new contract on an S20 FE 5G, and going off the delivery I paid for I assumed it would be coming today, but currently the order is stuck on parked.

I was gonna have this delivered to my home address before I head back to wales for Uni, but if this takes longer I'm thinking I may have to cancel and re-order.

How do I find out the reason the order is stuck on parked? 

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Natalie_L
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Re: Parked order?

Hi hexenfree, 

 

Welcome to the Community and thank you for getting in touch. 

 

I am very sorry to hear your order has been placed in to a parked status. 

This usually occurs when the team are required to run further checks on the details and the order which can take up to 5 days. 

 

If you wish to check the status of the order, the quickest way to do this would be to call the Mobile Sales team directly on 0800 052 0238

 

Thank you 

Nat
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