Hi there,Yesterday I started an order for a new contract on an S20 FE 5G, and going off the delivery I paid for I assumed it would be coming today, but currently the order is stuck on parked.I was gonna have this delivered to my home address before I head back to wales for Uni, but if this takes longer I'm thinking I may have to cancel and re-order.How do I find out the reason the order is stuck on parked?
Welcome to the Community and thank you for getting in touch.
I am very sorry to hear your order has been placed in to a parked status.
This usually occurs when the team are required to run further checks on the details and the order which can take up to 5 days.
If you wish to check the status of the order, the quickest way to do this would be to call the Mobile Sales team directly on 0800 052 0238.