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Parked order

Hi can someone tell me why my order is parked.

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Re: Parked order

Hey there Am130107,

 

Sorry to hear that your order has been parked and you're waiting on an update for it. I'm unable to find your details to check the order but there are different reasons for the Parked Order and the common reason is that the Mobile Support Team is waiting on a different department or waiting for more information. I'm unsure whether you've managed to speak to a member of our Mobile Team since you posted but I'll send you a Private Message so I can grab some details to check.

 

Please reply back to it if you're still waiting on an update.

 

Thanks,

 

Lisa

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