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SJ89
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Parked order

Good morning, I have an inquiry about Order ID:100001170241045 I placed on Saturday 19th September 2020 it’s is now Wednesday 22nd 2020 it’s says my order is parked and has since Sunday 20th September 2020 and I have not received a call or email stating why it’s parked can you please look into this further as if I can’t get it I will have to look elsewhere as it’s a gift for my daughters fast approaching birthday thanks in advance

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Emma_C
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Re: Parked order

Hi SJ89, 

Thanks for your post and welcome to our community. 

Really sorry to hear that your order has been parked, I can appreciate you're keen to know why. 

We would usually be in touch within 48 hours to discuss the order further. 

So as this hasn't been the case I'll need to pop you a personal message an grab some details. 

I'll do this now and I look forward to hearing back from you soon. 

Emma_C - Forum Team
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