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asaltavoosi
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Parked order

Hey

I've just ordered a new phone with a contract this morning and it said the phone would be delivered tomorrow once I recieved the emails with all the credit details. However, I have yet to recieve any emails and when I check my account it says that there was an issue processing my order and that it has been parked? I've been trying to get in touch with someone all day and I've not been able to so far, what's happened?

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Hollie_B
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Re: Parked order

Hi there @asaltavoosi 

 

Welcome to the community and thank you for your post. Apologies for the delay in response, we have been very busy and doing all we can to get to each customer ASAP. 

 

Sorry to hear that you had a mobile order parked. Have we since been able to get the phone delivered? 

 

Thanks, 

 

 

Hollie - Forum Team


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