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Parked order

I ordered a mobile on Thursday and have not yet recieved confirmation or a delivery date.

My order status is 'parked' and has been since I placed the order.

Does anybody know what this means?

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Re: Parked order

Hi rileysmithwhite

When an order is parked it means we have an issue with a credit check or the phone is not available. To chase this up you can call us on 0800183 1234. 

Or you Just send us a text* with a description of your problem to 07533 051809 if it’s about your cable services, or 07533 016422 if you have a query about your mobile services. Your message will go into a queue and a representative will respond to you as soon as possible.
Gareth_L

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