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Parked order

I have made an order online y and for a deals i saw on the facebook ad for virgin mobiles yesterday.

 I havent received an email but when i check my statis on the website its says PARKED. I dont know if this will go through and for how long i have to wait. I just want to cancel it as i already applied somehere else after reading alot of negative comments regarding the same problem i have now.

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