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Parked order

Hi there,

I tried buying an iPhone online with a Virgin Media contract but I got the following email:

“There's only a few more checks between you and the good stuff. You'll find out soon if your order's confirmed when you get an email or call from us.“


I can’t access my account online as it says “Ops, something went wrong” and 
I didn’t receive an email or a call. 

Can you help me?

 

Thanks

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Re: Parked order

Hi

i have sent you a private message regarding this, thanks

Paul


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