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Parked order

Hi, I ordered the iPhone 11 deal on Tuesday and I put all my details in and created the account and then received confirmation emails. Then I hear nothing back so I log onto my account and go to orders and it’s saying it has been parked. However I also have a delivery date as Wednesday (tomorrow) on the account.

How long does it take to sort? Says I should receive a call but haven’t so decided to call customer service and I’ve been waiting for over an hour with no luck of someone picking up phone... not the best customer service.

Please can someone respond and potentially sort this out, thank you! 

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