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Parked order

Hi there, 

I placed an order on the 26th July for a contract mobile however it has been parked since the evening of the 26th and was expecting delivery on the 27th 

I had contacted via text however they ask me for a password that I don’t have and aside from emails on the day regarding my order I haven’t heard anything regarding why this could be. 

Just want to know if I’m going to receive my order or not 

many thanks 

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Re: Parked order

My recent order also went into Parked, but they still emailed me which ever credit check form was required, and after I'd signed that online, the order continued and I received the phone.

Have you signed the agreement online?
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Re: Parked order

I haven’t received one I don’t think. I’ll double check 

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Re: Parked order

Hey Liamlordan,

 

Have the team been in touch with you to discuss this further since your last post?

 

 

Regards

Steven_L

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Re: Parked order

Hi. 

no I haven’t had anyone be in touch with me at all 

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Re: Parked order

That's not good Liam, I can take a further look into this for you but would need to do this via a private message, so that we can clear account security and get this looked into.

 

I will send one over to you in the next few minutes, please look out for it.

 

Regards

Steven_L

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