Showing results for 
Search instead for 
Did you mean: 

Parked order to be resent

Joining in

My order was due to be received today but was parked. I spoke to the customer service team who told me it has passed all back office checks now and will be sent (the guy said he raised an urgent ticket to make sure it’s sent today or tomorrow). 

He said I should’ve received another order confirmation but I haven’t received this yet, slightly concerned it’s not been processed. 

Do I need to call again to check what’s going on? Concerned I’m not actually going to be home tomorrow afternoon or Saturday, and I will be without a phone by tonight! 

Thanks in advance! 


Forum Team
Forum Team

Hi @TS01,

Thanks for your post and a warm welcome to our forums!

So I can look into this further for you, I'm going to pop you a PM to gather some more information. Please look out for my message in the purple envelope in the top-right of our forums.


Reece - Forum Team

New around here? To find out more about the Community check out our FAQ