My order has now been parked for 12 days, I haven't heard anything. Tried to use the text service but only got so far and the replies stopped.
Please can somebody take a look at this for me.
No afraid not. Nobody has replied!
Thanks for your post and welcome to our community.
I'm so sorry for the delay in getting back in touch and for the issues with your order.
I can certainly have a look into this for you, to do this I'll need to pop you a personal message and we'll take it from there.
I look forward to hearing back from you soon.