I ordered a new phone on Sunday, and the order has been parked.
Is someone able to find out when I will receive a call from virgin or if anything has happened?
Really sorry for the delay in getting back in touch with you and the issues you're having with your order.
I'd love to have a closer look into this from here for you, to do so I'll have to pop you a personal message and grab some details.
I'll do this now and I look forward to hearing back from you soon.