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sgray73
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Parked Order

Hi I placed an order exactly one week ago and the status is still parked. Tried calling customer services multiple times but understandably they are busy and I am unable to speak to anyone. I have tried live chat and they gave me two numbers to call for the sales team but again I have been unable to get through. Has anyone had any delays similar to this or does anyone have any suggestions as to what to do next?

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Steven_L
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Re: Parked Order

Sorry to hear that your recent order has been parked sgray73.

 

Have you been able to progress this order since your last post on Wednesday?

If not, I would be happy to take a further look into this for you. 

 

 

Regards

Steven_L

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sgray73
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Re: Parked Order

Hi Steven. Thank you for reply. I have had no progress since my last post. The order is still parked and I can't get through to customer services. I've tried live chat again but I am getting no response with that either. I would be extremely grateful if you could look into it for me please. 

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David_Bn
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Re: Parked Order

Good Afternoon sgray73,

 

Sorry this hasn't been picked up sooner

 

Check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn

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