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Parked Order

Hi, I recently ordered an iPhone XR on this site and it says my order is parked. Why would this be? Thank you

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Re: Parked Order

Hi Charliemc122, 

Thanks for your post and welcome to our community. 

I'm very sorry that your order has been parked, I can appreciate you're keen to know why 

I'd also like to apologise for the delay in getting back in touch, we have been busier than normal. 

When an order is parked this can be because we need to do some extra checks or that the information provided isn't matching the information we get from the credit reference agency. 

So we can have a closer look I'm going to need to pop you a personal message and take some details. 

I'll do this now and I look forward to hearing back from you soon. 

Emma_C - Forum Team
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