Thank you for your post and welcome to our community forums. We're here to help.
I am really sorry to hear that your mobile order has been parked. We wouldn't have done this unless it was necessary, I assure you.
In order to take a closer look at what's going on here, I'll need some more information. I'm going to send you a private message in a moment in order to do that. Please respond to this when you have a moment and we'll proceed from there.