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Psyche3D
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PUK code not working

My sim card got disabled and now need to enter my PUK code. I logged into my Virgin Mobile account, saw my PUK, and entered it in. For some reason it came out wrong, so I tried it out more times but it till was wrong, I had no choice but to call Virgin, they gave me a completely different code to what was on my account and was still wrong. I only have 2 more attempts left until my sim is permanently locked, I don't know what to do, somebody help me!. 

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Zak_M
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Re: PUK code not working

Good morning @Psyche3D 

 

Welcome to the forum and thank you for taking the time to post. 

 

Would you possibly be able to try the sim card in another phone? 

 

Kind regards,

Zak_M

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