My Dad is in his late 70s and has his PAYG mobile for emergency use. He’s not used it recently and it now seems that it’s been deactivated and he had over £20 credit.
From reading posts on here, it sounds like as not being able to use the phone and loosing the credit, he has also lost the phone number.
How can he get his number back or get a new number for his phone? Do I need to get a new SIM card from another provider as I understand Virgin no longer do payg?
any recommendations for elderly people who only use their phone for emergencies?