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Anonymous
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PAYG new SIM

I've received the new sim for my old PAYG but not yet installed. Anyone know how I can keep the credit still on the phone.? I don't often use it so don't want to lose the money.

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Emma_C
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Re: PAYG new SIM

Hi CML70, 

Thanks for your post and welcome to our community. 

Sorry for the delay in responding, we've been busier than normal. 

The new SIM will have your remaining balance on it transferred over from the old SIM, so you don't need to do anything. 

Just activate the new SIM if you haven't already and it should be up and running within a few minutes. 

Let us know if you need any further help. 

Emma_C - Forum Team
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Anonymous
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Re: PAYG new SIM

Thanks Emma,

I have already changed the SIM & was pleased to find I hadn't lost the money.

Could you please tell me how I can unsubscribe to this community forum as I only joined for that one query which I couldn't find an answer to anywhere else.

Again I've searched for a way to get out of this without success!

Thanks

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