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Xantia2000
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PAYG Ending & Locked Virgin Phones

Hi All,

I have not been informed yet when my PAYG tariff is ending but looking on the Community posts it will not be long. So I need to think about the implications with having a Locked Virgin Alcatel Pixi phone.

Will Virgin make a charge to unlock the phone so I can move to another PAYG SIM provider ?

Will Virgin unlock my phone before they give me an end date ?

Has anyone experience of how long Virgin takes to unlock their phones ? 

Thanks for any help,

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BenMcr
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Re: PAYG Ending & Locked Virgin Phones

After the recent SIM replacement activity over the last few years which included PAYG SIMs, no phone that works with a current Virgin Mobile SIM should still be locked.

All devices had to be unlocked to work with the new SIMs.

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I work for Virgin Media - but all opinions posted here are my own
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Xantia2000
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Re: PAYG Ending & Locked Virgin Phones

Thanks BenMcr,

For your quick reply and putting my mind at rest. I have had Virgin mobile phones for a long time and have only used Virgin PAYG SIMS in all of them. So to me this is will be a big wrench and learning curve to move away from Virgin but I only need calls and Texts from a mobile.

Regards

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