Hello I have ordered a mobile phone and seemed to go through ok then I look at the order status it says parked is this because I have been declined? Or due to this covid 19 there’s a delay? Can anyone help me? Can’t seem to get live chat or a phone conversation with anyone????
I had this on an order I placed on Saturday. I had a text chat with them yesterday and they said someone would ring me today. Just checked my order and the phone is being dispatched. I assume they couldn't complete the checks at the weekend. If the message said something like "We need to complete credit checks but as your order was made at the weekend and we are unable to do this until Monday" all would have been clear. "Parked" could be one of many things and makes one worry.