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Gah46
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PAC problem

I received my new phone last Wednesday, set it all up ready but as of today my old number has still not ported over. It seems a lot of people are having the same problem. Please can this get sorted before I decide to cancel my contract.

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Alex_RM
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Re: PAC problem

Morning Gah46,

 

Thanks for posting and welcome to our community 🙂

 

Sorry to hear there's an issue with the number port, can you please confirm how you gave us the PAC number?

 

Alex_Rm

Gah46
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Re: PAC problem

I have the PAC number when I ordered the phone. The PAC number and the phone number to be ported are on my confirmation email.

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Alex_RM
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Re: PAC problem

Thanks Gah46,

 

Can you please pop me over your mobile number in a private message, as well as the number to be ported 🙂

 

Alex_Rm

Gah46
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Re: PAC problem

My old number has now been ported over, big thanks to Alex.

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