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CG89
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PAC code

I have my pac code from Tescos and need to give to virgin to port over my Tesco mobile number but can't get hold of anyone

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enlli
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Re: PAC code

Have you set up an online account with Virgin? You can do it from there.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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CG89
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Re: PAC code

I tried that and it kept asking for answer to security question? I had not set one up and then it told me to ring 789 or another number, I have called both been on hold or cut off, I need to urgently post my number over due to elderly parents

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Gareth_L
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Re: PAC code

Hello CG89

Have you ever called us and been asked for a word?

This would be the same word to use for the online account

Gareth_L

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