I have my pac code from Tescos and need to give to virgin to port over my Tesco mobile number but can't get hold of anyone
Have you set up an online account with Virgin? You can do it from there.
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I tried that and it kept asking for answer to security question? I had not set one up and then it told me to ring 789 or another number, I have called both been on hold or cut off, I need to urgently post my number over due to elderly parents
Have you ever called us and been asked for a word?
This would be the same word to use for the online account