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PAC code failure

my online account says that my PAC code has successfully been transferred however my friends are telling me that my number has not changed- why is this?

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Re: PAC code failure

Good Afternoon rafelahmed,

 

Thanks for your post on our Community Forums and a very warm welcome to you

 

Sorry to see that there's been an issue with your PAC code. Can you tell me what kind of handset your using?

 

If this is an iPhone you may need to update your phone number manually in the settings menu on the handset

 

Feel free to come back to us if you need further assistance

 

Kindest regards,

 

David_Bn

 

 

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