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PAC CODE/ SIM MIGRATION CANCELLATION

why cant i get any help from some one on here regarding me getting a pac code 

i have posted several times now with no joy of any help at all 

apparently someone needs to cancel the sim migration on the 2 numbers on my account that i have 3 numbers attached to as i want a pac code to transfer the numbers to another provider , i have received the new sim cards but dont want to activate them so i still have the old red sim cards in our phones 

can some one please help me with this as i feel like im just not getting any where with this and it seems im not the only one either 

all i want is the sim migration cancelling so i can text to get pac code to keep my numbers with new provider 

 

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Re: PAC CODE/ SIM MIGRATION CANCELLATION

Hello

Can you post your query here https://community.virginmedia.com/t5/Virgin-Mobile/PAC-STAC-Pending-SIM-migration/td-p/4340638 as this will get responded too quicker.

Regards Mike

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Re: PAC CODE/ SIM MIGRATION CANCELLATION

i tried posting on there yesterday and one guy said he had sent me private message of which one never appeared in my inbox
i just cant seem to get any help from anyone on here where ever i post
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Re: PAC CODE/ SIM MIGRATION CANCELLATION

Hello

I have escalated to the VM forum staff team, somebody will be along in this thread to resolve it for you.

Regards Mike

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Re: PAC CODE/ SIM MIGRATION CANCELLATION

Sorry to hear you had trouble responding to Chris' private message, I'll try pop you one over now you should see a purple envelope in the top right of your screen,

 

If you have trouble seeing this please ensure in the settings of the forum profile you're able to receive these as they can sometimes be blocked. 

 

Thanks, Emily.

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Re: PAC CODE/ SIM MIGRATION CANCELLATION

hello

thank you i have replied to your private message 

sue 

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