Text to 65075 - "our bad, technical difficulties please try later" ???
Mobilehelp Online - doesn't recognise me, tried to reset login and password, same response
Phoned 789 but because I can't remember my 20 year old password or the exact date I bought a £10 top up they can't help and refused to tell me who to complain to.
Have run out of options to do this. Does anyone have a solution or is a complaint to OFCOM the only option left?
Thanks for posting and welcome to the community.
Sorry to hear you're having issues. I'll PM you now so we can assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"