Only just picked up a virgin sim bought through Carphone Warehouse, and in the mobile app and website it comes up with £0 credit and as a Pay as You Go sim, when even on the card the sim came from said pay monthly, I’ve had so many issues attempting to get this sim and now that i have it more issues have appeared too.
Hi NLespii, thanks for posting and welcome to our community.
I am sorry to hear you're having ongoing issues getting your deal applied to your SIM. I'd like to have a look into this for you. To enable me to do so, I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.