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Out of stock - poor quality of service

With my contract finishing today, I went onto your mobile website and ordered a Huawei P30.

However, once I got through to the final screen, I was told that the product's out of stock.

It is not acceptable to advertise this phone if you don't actually have it. I wouldn't mind if you actually let me reserve it, but just a plain 'out of stock' page is just poor service. The cartoon picture of a frowning phone just makes the whole page look, quite frankly, stupid.

I am now shopping around for a better deal, but if there is a way I can reserve this product (as there should be in 2020), please let me know.

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Re: Out of stock - poor quality of service

Thank you for your post Lenzar.

 

As with most product websites we will continue advertising a handset as we do sell this and will get the stock back in if this is sold out. 

 

Feel free to contact the team on 789/0345 600 0789 who can check if stock has come in since your post or go through other options. 

 

Thank you, Emily.

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