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Ordering a replacement sim card online

I had recieved a message from virgin media that I was going to recieve a new virgin media sim card but it has not arrived and I think that it might have been lost. My old sim card is about to expire and so I seek to get a replacement sim card sent to my address once again. If any of the virgin media staff could help me out it would be great.

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Re: Ordering a replacement sim card online

Hi MariuszB, thanks for your post.

 

I'm sorry that you haven't received the replacement SIM as expected, we can help with that from here - I'll get in touch via PM to confirm a few details & hope to hear back from you soon.

 

Tom

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