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Ordering a replacement SIM online

I'd like to order a replacement SIM online.  I have a new phone, I put the old sim in the new phone.  The SIM now no longer works.  I tried the old sim in the old phone and the Sim no longer works.  I tried the sim from my mum's phone in my new phone to make sure that the new phone was not faulty and my mum's sim worked perfectly fine in my phone. Thanks

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Re: Ordering a replacement SIM online

Good Afternoon HappyCyclist,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been struggling to order a new SIM card from us. Have you been able to order this since your post on Monday evening?

 

If you're still seeking assistance from our team, drop a response below and either myself or one of my colleagues will seek to pass data protection with you and process the order for you

 

Kindest regards,

 

David_Bn

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