Virgin Media Community

[vaness0]

Hi,

I am expecting my order to be delivered with Royal Mail today but I didn't receive a tracking number and I am travelling at noon (I mentioned it to the agent to placed my order on the phone).

Would you be able to find the tracking number please?

The order reference is 100001878162920.

Thank you,

Vanessa

[Travis_M]

Hi @vaness0 

Thanks for posting on our community forum and sorry to hear about the issue.

We'll need you to contact our Mobile Sales team on 0800 052 0238 around this and they'll be able to help further 🙂

Regards