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Order replacement sim

I need a replacement sim card. 

I have tried speaking to 3 different people on the phone and they won't listen to my problem. 

I only have emergency calls but they keep saying work is being carried out on the tower near me and to try leaving the house to solve the issue. 

Mentioned my husband is on my plan and has no issues and we've been out to same places and still I have nothing. We have swooped phones, his card works in my phone but mine still doesn't work.

I have been without a phone for 3 days now and very angry. People can't contact me as I need text to verify WhatsApp which I don't have. 

Help!! 

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Re: Order replacement sim

Hi Becs1882, 

Thanks for your post and welcome to our community.

Really sorry to hear that you've had some trouble ordering a new SIM card and speaking to the team, I can appreciate the frustration. 

I've had a little look and it seems as though you've since spoken to the team and this matter has been resolved. 

If this isn't the case then do get back in touch so we can assist further from here. 

Emma_C - Forum Team
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