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Order parked

Suoneczna
Joining in

on ‎20-05-2023 08:03

Hi, I tried to order new mobile with you but I got "order parked" email. I am unable to log in to my online account to check the status of my application, getting various error messages. Can someone help? 

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2 REPLIES 2

Ayisha_B
Forum Team
Forum Team

on ‎20-05-2023 09:15

Hi @Suoneczna 👋

A warm welcome to our Community Forums and thanks for your post. 

I am sorry to hear that your order has been parked. This can be for a number of reasons and our team would usually get in touch within 48 hours to provide additional info and discuss further. 

I'd like to take a closer look into this so will pop you a PM now 📩 and we can take it from there.

Speak soon 😊

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
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Ayisha_B
Forum Team
Forum Team

on ‎21-05-2023 11:21

Thanks for your time via PM @Suoneczna 

Let us know how you get on with the team. 

Have a lovely day!

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
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